My 10 year old was booked in today at Helrazors. Absolutely seamless visit. From Donna coming to collect us from the waiting markers outside the shop to making Tommy feel totally comfortable. I waited in the designated waiting section and watched whilst the shop was continuously swept and high touch areas were wiped down. 10 out of 10 Helrazors for making it a pleasant experience in these strange times.
Love how well HelRazors have prepared for reopening the shop. Felt so comfortable and safe. Thank you gill for giving Jamie a lovely cut, as always!
The appointment was bang on time. Its clear a lot of thought and effort has gone onto making the premises covid safe. The haircut was 100 times better than my last 2 homemade haircuts. Well done to all involved on getting the business up and running again.
The staff were very welcoming and took great care to keep everyone safe. They all wore ppe including visors and disposable aprons, i was asked to clean my hands with bio cleaner on entry and once seated covered with a disposable cape. More than half of the workstations have been removed to allow for social distancing and no-one allowed in without an appointment. VERY GOOD.
I took my 4 year old son today and he wasn’t fazed by the changes.Service was excellent, especially in the situation we are all in, everyone had PPE on. Definitely recommend.
Service as usual but with excellent health and safety measures. Definitely recommend! Thanks
Thanks for the haircut again Rebecca! 5* as usual. Massive well done to everyone at Helrazors for putting things in place for everyone to feel comfortable in the barbers 🙌🏻
Booked my son Harry in to see Kerry as he hadn’t had a cut in a few months. He hates his hair cut but Kerry, bless her, just soldiered on. He looks a lot better with short hair and hopefully he’ll mellow out in future visits. The whole experience though post lockdown was as easy as ever. Didn’t feel nervous going in or when sat in the chair with Harry. Thanks again to all the Hel Razor team. 😁
The delightful Kerry was fabulous as always with my son Luca. The salon was spotless and it is clear to see that HelRazors are ensuring their staff and clients are safe during this difficult time 🌟
First visit since Covid 19 regulations in place and must say felt really safe & at ease. All measures in place a being strictly adhered to by customers & staff....add to that a first class haircut from Kerry what more could you ask for. Would certainly recommend you try this place😉
Massive thank you to Robbie for being so patient with my little boy Bixenté today, who really wasn’t playing ball for his first haircut back since you’ve reopened. Robbie was so great dealing with him wriggling around, especially keeping calm and professional when he was crying and having a tantrum. We felt comfortable with the new restrictions and everyone respected the new rules. Great service as always, Bixenté and I appreciate your time and efforts today. His hair is perfect, thank you.
Excellent experience since re-opening. A very Professional & friendly service. Much nicer experience being appointment only too. For customers & staff I think. A lot more relaxed. Thank you.
Fantastic service as always Gill making the lockdown wait well worth it as usual great atmosphere safety measures in full swing looking forward to the next cut
Safe, fantastic service in an awkward time for businesses, helped tame my “post lockdown trim”
Really happy with my Son's haircut from Bradley and also he was really Friendly. Loved how the staff had the layout of the shop for the safety of them and the customers. Would definitely go back!
I was nervous at first going somewhere other than my usual barbers but I have to say I was thoroughly impressed. Great haircut and beard trim. I'd highly recommend!
Walk ins are faster now and the people who book get the barber of their choice. Even on the last day before Christmas was busy but organised.
I wouldn’t go anywhere else! Fantastic friendly staff who are at the top of their game! It’s amazing what they can do with a set of clippers and pair of shears!
My little fella has special needs and has had Kerry cutting his hair for 3 years, he sat and never complained, this is down to Kerry’s patience, professionalism and experience. We will never go anywhere else.
Every time you go to HelRazors you are always greeted with a smile and a hello.
I had an appointment booked for 2 o'clock with Lennon for a wetshave, he was prompt and ready to start, service was great and he was confident with what he was doing. great service would recommend Lennon to anyone wanting a shave. all the staff are great and always have a good banter with them.
Any type of cut/cut throat shave, no one better than Rebecca!
We wouldn't go anywhere else. Always on time.. cuts are great..staff are friendly and approachable.. modern and clean premises offering lots of different services. Best barbers in South Shields. Sons and husband all go here. Certainly would recommend.
I was straight in and out because of booking early with this app and happy with a good quality haircut for a fair price.
Helrazors is unreal. Always a great atmosphere when you go in. Everyone is always very welcoming and friendly! I’ve had my hair cut off a few members of the team in the past and they’ve always done a superb job but I keep booking back with Donna, as she is also great at shaving and she is easily the best barber in the north east...and she’s funny as! Would recommend anyone to come here!
5 star service everytime, Gill never disappoints definitely the best skin fade in the northeast and the shop is always bouncing.
Mint service, mint haircut, mint crack 👍🏼
Friendly, pleasant staff. Listen to what you want. Great cutter.
Best barbers in the North East!
Great experience, advised on my change of style and informed me of the next steps to achieve the look I want. Great hair cut and will re-book with Lennon in a few weeks. Thank you for a great service.
I took my 10 month old daughter in for her first cut Donna was amazing so patient and friendly my daughter looks gorgeous instead of a rag doll now can’t thank you enough x
Lennon is spot on every time.
Amazing staff! Always fab with my little boy and happy with the cut everytime. Definitely worth the drive from Gateshead. Thanks 😊
My son(aged 3) gets himself all worked up when going to the barbers, we got there and my son started crying and was sick everywhere. The man that was supposed to be cutting my sons hair handled it brilliantly and cleaned it up. He was so helpful.
100% best barbers I've ever been to!
Brilliant barbers my son and i go there every time he is an adult with autism and physical disabilities and they are always great with him. Haircuts always spot on!
Another fab cut for both my boys today! A warm welcome every visit from all the staff, great atmosphere. Kerry is amazing with my boys and very professional. Robbie was great with my young son - his cut was fresh and modern. Thank you both. The staff really make this place! Brilliant hard working team. I wouldn't go anywhere else. Thanks again x
5* every time, and he styles my hair at the end better than I can style it myself.
Superb service as always. Best Barbers in the north east. Hair cut by Hannah 🤘🏻
Absolutely brilliant - Rebecca was so patient with my little boy and his hair was cut beautifully which is amazing as he never sat still.
My little boy loves his hair cut today, we booked via the app and turned up 10 minutes late to be squeezed in by a girl we hadn’t booked with, I wish I’d got her name as my son really likes “how soft she was” when cutting his hair and he said she smelled nice 😂 another lovely cut.
We have been coming here since my son was 9 month old. All the staff are great and very professional. I can highly recommend a Barber called Fisal if you have a child like mine who goes/ went through a phase of hating getting his hair cut. He not only puts the child at ease but also the parents as lets be honest a child having a melt down can be stressful.
Really happy with the whole experience. My son loved his first haircut as he loves wheels so he felt very relaxed sitting turning the steering wheel in the car.
Excellent as usual. Robbie was fantastic with my 1 year old son and my daughter. Great job.
Donna is fabulous with my kids and always does an amazing job!
Jess .. amazing and so patient with my boy with autism who struggled today. Also Gill .. fab as always.
Katie was excellent, lovely with my little boy and very good at what she does.
Nothing but the best as always, highly recommend Gill and HelRazors to everyone!
Great experience and great banter with Kerry. Always a good cut! Thanks!!!
As always friendly staff and a nice atmosphere even for first thing on a Monday morning. Bradley gave me one of the best cuts i have had for a long time. Real attention to detail and did the best job anyone has done lining up my goatee to date. This Barbershop embodies a professional and personal approach to barbering and is incredibly refreshing.
Friendly and professional service as always.
Faisal managed to turn my small unkempt hedge of hair into a trendy masterpiece, advised me on the best course of action based on my double crown and odd head. Took his time (45 minutes) and never felt rushed. 5/5 will come back again.
Everyone is kind and friendly when you go and very talkative with their customers.
Great barbers, I won't take my little boy anywhere else, he was always really shy and not keen on getting his hair cut - now Fisal cuts his hair and does a great job, plus my little lad now likes getting it done because Fisal talks to him the way you're supposed to talk to a 4 year old and puts him at ease. Highly recommend.
Third time I've brought my little boy and I wouldn't take him anywhere else now. The staff are so lovely and welcoming. The girls that have cut his hair have always been really attentive since its not his favourite thing to have done, they have so much patience with him, couldn't fault them.
Best haircut I’ve ever had off the lovely young lad, Lennon.
Always the best service when using Helrazors! The best around. Me and my son wouldn’t go any where else 👌
Won't take my 3 boys anywhere else! All the staff are lovely, my boys love Chantelle - she is so lovely with them and hair cuts are always great.